Informing TeleNav of new streets/ highways

Is there a way to inform telenav of new streets/ highways ? There is a 18 mile stretch of 4 lane highway on the route I travel daily that was complete 2 years ago....yet telenav still shows the old 2 lane road of to the side and tries to get me on the old road
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  • I’m ecstatic
    Hi there, Michael and thanks for dropping by Our Community!

    We do apologize about maps not being updated within your area. There are various methods of notifying TeleNav about mapping changes. First and foremost you may call our 24hr customer care at (888)-353-6284 and inform anyone of our representatives about the mapping change in your area.

    Secondly you may also email our customer care at care@telenav dot com with the mapping information. All emails are read and reviewed daily, and lastly you may also post within our online community, which is closely monitored by our online community management team.

    If you don’t mind providing us more information regarding the City/state, highway name/number, and beginning/ending exits about this issue we can definitely send it over to the mapping team for review.

    Thanks for stopping by and please let us know if you have any further questions, we will be happy to assist.

    Regards,
    Peter
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  • I'd also like to add that in TeleNav GPS Navigator 6.2 and above, we actually have a feedback button in our app that can be used to share this type of information as well. Please be aware though, we do work with our content partners on making changes and they do take some time to show up.

    Best,
    Kenji
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  • Take time yes but how can google update a map in days that you don't fix a year after I reported it to you?
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